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manage question prestashop marketplace

Ap Marketplace: Easily Manage Questions PrestaShop Marketplace – Leotheme

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As soon as customer raise their question about product on the marketplace, admin can reply question for customers. But marketplace is too big. To manage entire store is not a simple task. So for these reasons, in term of this blog, we will guide you “How to Manage Questions PrestaShop 1.7 by using Ap Marketplace PrestaShop Multivendor Module – Leotheme”. 

On Leotheme, you have 2 choice with Marketplace Multivendor Modules. They are:

This tutorial includes:

I. How to Submit Question in PrestaShop Marketplace
II. Vendors/Sellers Manage Questions PrestaShop Marketplace
II. Admin Manage Question PrestaShop Marketplace

Let’s start!

I. How to Submit Question in PrestaShop Marketplace

On your marketplace, at the detail product page, as soon as customers have questions, then vendors & admin can reply.

submit question prestashop marketplace

II. Seller Manage Questions PrestaShop Marketplace

Login Seller Dashboard -> Question:

vendors manage question prestashop marketplace

If there is any new question, you can see here:

manage new question prestashop marketplace

At each question, you can reply question via “Edit” then “Reply”:

reply question prestashop marketplace

Then the Questions & Answers will be displayed as this below screenshots:

display prestashop question marketplace

III. Admin Manage Questions PrestaShop Marketplace

By installing Ap Marketplace, you can manage all questions which are raised by customers. At the dashboard, you can manage question easily. Here are details:

Login Admin Panel -> Ap Marketplace -> Apmarketplace Questions:

apmarketplace question prestashop

Edit/delete question in the marketplace: Admin can reply question of customers at admin.

edit delete question marketplace prestashop 1.7

  • Seller can go their dashboard to reply the question
  • Or admin can reply question of customers.

Then “Save & Stay” or “Save” the changes.

This is the end of tutorial How to Manage Questions PrestaShop Marketplace Store“. Hope that you can manage customer’s questions easily to improve your service & increase sale drastically.

Other PrestaShop Marketplace Tutorials:

Ap Marketplace: Set Subiz Chat PrestaShop Marketplace – Leotheme
Ap Marketplace: Manage Vendor Profile PrestaShop Marketplace | Leotheme
Ap Marketplace: Upload Product to Marketplace – Leotheme
Ap Marketplace: Manage Vendor Order & Pay Order in PrestaShop – Leotheme
Ap Marketplace: Set Commission for Vendors in Marketplace – Leotheme
Ap Marketplace: Config PrestaShop Marketplace Module – Leotheme
Ap Marketplace: How to Install PrestaShop Marketplace Module – Leotheme

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About Nhu Quynh

"You can't sell anything if you can't tell anything." https://www.leotheme.com/

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