Ap Marketplace: Easily Manage Questions PrestaShop Marketplace – Leotheme

As soon as customer raise their question about product on the marketplace, admin can reply question for customers. But marketplace is too big. To manage entire store is not a simple task. So for these reasons, in term of this blog, we will guide you “How to Manage Questions PrestaShop 1.7 by using Ap Marketplace PrestaShop Multivendor Module – Leotheme”. 

On Leotheme, you have 2 choice with Marketplace Multivendor Modules. They are:

• Ap Marketplace Free PrestaShop Module
• Ap Marketplace PRO PrestaShop Marketplace Module

This tutorial includes:

I. How to Submit Question in PrestaShop Marketplace

II. Vendors/Sellers Manage Questions PrestaShop Marketplace

II. Admin Manage Question PrestaShop Marketplace

Let’s start!

I. How to Submit Question in PrestaShop Marketplace

On your marketplace, at the detail product page, as soon as customers have questions, then vendors & admin can reply.

II. Seller Manage Questions PrestaShop Marketplace

Login Seller Dashboard -> Question:

If there is any new question, you can see here:

At each question, you can reply question via “Edit” then “Reply”:

Then the Questions & Answers will be displayed as this below screenshots:

III. Admin Manage Questions PrestaShop Marketplace

By installing Ap Marketplace, you can manage all questions which are raised by customers. At the dashboard, you can manage question easily. Here are details:

Login Admin Panel -> Ap Marketplace -> Apmarketplace Questions:

Edit/delete question in the marketplace: Admin can reply question of customers at admin.

• Seller can go their dashboard to reply the question
• Or admin can reply question of customers.

Then “Save & Stay” or “Save” the changes.

This is the end of tutorial “How to Manage Questions PrestaShop Marketplace Store“. Hope that you can manage customer’s questions easily to improve your service & increase sale drastically.

Other PrestaShop Marketplace Tutorials:

Ap Marketplace: Set Subiz Chat PrestaShop Marketplace – Leotheme
Ap Marketplace: Manage Vendor Profile PrestaShop Marketplace | Leotheme
Ap Marketplace: Upload Product to Marketplace – Leotheme
Ap Marketplace: Manage Vendor Order & Pay Order in PrestaShop – Leotheme
Ap Marketplace: Set Commission for Vendors in Marketplace – Leotheme
Ap Marketplace: Config PrestaShop Marketplace Module – Leotheme
Ap Marketplace: How to Install PrestaShop Marketplace Module – Leotheme

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