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PrestaShop 1.7.5: Manage Order Message PrestaShop 1.7 – Leotheme Blog

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Order message is the best way to communicate with customers for the orders. It’s very easy to send directly from the Order Page. Moreover, you can set order messages at the backend at ease.

Let’s take a look at “How to Manage Order Status PrestaShop 1.7.5” step by step:

Go to Admin Panel -> Customer Service -> Order Messages:

manage order messages prestashop 1.7.5

1. Add New Order Message PrestaShop 1.7.5

add new order message prestashop 1.7.5

And fill the name & message:

  • Name:
  • Message: Content of messages to send customers

add new message for order prestashop 1.7

And “Save” the changes.

2. Edit Order Messages PrestaShop 1.7.5: 

manage order messages prestashop 1.7.5 (2)

If you want to Edit existing Order Message, you can click at “Edit”:

edit order message prestashop 1.7.5

3. Set Messages for Order PrestaShop 1.7.5:

Admin Panel -> Orders -> Orders

set order message prestashop 1.7.5

And then follow these steps:

  1. Choose a standard message
  2. Enable the “Display to customer ?” : Yes/No
  3. Message: modify the message;
  4. In case you want to see all the story, click “Show all messages”;
  5. Send the message.

This is the end of tutorial ” How to Manage Order Messages PrestaShop 1.7.5“. Hope that will help your installation easier.

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