Home / Tutorials / PrestaShop 1.7 Tutorials / [Solver] An error occurred while sending the message, please try again when update prestashop

[Solver] An error occurred while sending the message, please try again when update prestashop

Leo Theme August 1, 2020 PrestaShop 1.7 Tutorials, PrestaShop 1.7.5, Prestashop 1.7.6, PrestaShop 1.7.7 Leave a comment 773 Views

Dear value customer,

Some time when you update prestashop to latest version

contact page can not send mail

You got error :

  • An error occurred while sending the message, please try again.
To quick fix.
Please open file
/YOURSITE/themes/classic/modules/contactform/views/templates/widget/contactform.tpl
override to
/YOURSITE/themes/YOURTHEME/modules/contactform/views/templates/widget/contactform.tpl
tpl of contactfrom will be up to date
If you are developer and you change some thing in tpl file
please use tool compare.
or hire us to do it for you

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